Welcome to Saurabh Traders

Privacy Policy

 

  • Effective Date: 10 - Jun - 2022

    At SB Sons Mart, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website or mobile application to shop for groceries, clothing, bakery items, and other household essentials.


    1. Information We Collect

    We may collect the following types of personal information when you interact with our store:

    • Personal Identification Details: Name, email address, phone number, billing and shipping address.

    • Payment Information: Credit/debit card details or other payment methods (processed securely through third-party payment gateways).

    • Order History and Preferences: Items purchased, frequency of purchase, and product preferences.

    • Device and Log Information: IP address, browser type, device information, access times, and referring URLs.

    • Cookies and Tracking Technologies: To enhance user experience and website performance.


    2. How We Use Your Information

    We use your data for the following purposes:

    • To process and fulfill your orders.

    • To deliver products to your address.

    • To communicate order status, offers, and updates.

    • To personalize your shopping experience.

    • To improve our website, services, and product offerings.

    • For fraud detection and prevention.


    3. Sharing Your Information

    We do not sell or rent your personal information. However, we may share your information with:

    • Logistics and Delivery Partners: For timely delivery of your orders.

    • Payment Gateways: For processing payments securely.

    • Service Providers: Who help us operate our website and mobile app (e.g., cloud storage, IT support).

    • Legal Authorities: If required under law to comply with legal processes or protect our rights.


    4. Data Security

    We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no digital platform can be 100% secure.


    5. Your Choices

    • You may update or correct your account information at any time.

    • You can opt out of promotional emails or SMS by following the unsubscribe instructions included in those messages.

    • You may request deletion of your account by contacting our customer service team.


    6. Children’s Privacy

    Our services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children.


    7. Changes to This Policy

    SB Sons Mart may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


    8. Contact Us

    If you have any questions about this Privacy Policy or our practices, please contact us:

    SB Sons Mart
    Email: help@sbsonsmart.com
    Phone: 18008915001